We believe that immersion is a major factor in what makes flying in the sim amazing. Sadly, in many cases we do not offer refunds on any purchases. Instead, we can help you in case of an issue after buying a product. You can contact us or join the discord server listed on the contact page.
Since most of the things are just downloadable files, everything can be downloaded straight from the website. You can personally request an email with download info if downloading from the website is not an option.
I coded this website by hand, but partnered with Lemon Squeezy to provide great service and keep this site secure for all checkouts and accounts. I do not gather or sell personal information, but in the case you feel I am selling your information, feel free to contact me. I am NOT talking about 3rd party policies, but my own for the actual coded website. For checking out 3rd party policies, please check Lemon Squeezy's policies here: https://www.lemonsqueezy.com/privacy Hostinger is also used as a hosting service, you can check out their policy here: https://www.hostinger.com/privacy-policy